We offer a 100% refund guarantee on all orders where you request a refund within 14 days of any purchase.
We hope you will love everything that you order from us but if something isn’t quite right, you have 14 days to request a refund under the refund guarantee. All other cases have to be reviewed by the customer support team, and a decision is made on a case by case basis.
To request a refund, please contact the customer support team.
Email: [email protected]
Phone: +44 2045770038
Customer support is open Monday to Friday from 08.00 AM – 05.00 PM and will do our best to guide you and answer your questions within 12 hours on weekdays and we are closed in the weekends.
If you have any questions, don’t hesitate to contact us!